munirater 8R1419753H Intermediate Steering Column Shaft Replacement for 2009-2017 Audi Q5 SQ5 2.0L/3.0L/3.2L

•  Free shipping on all products in our store.
• The term "business days" in the shipping or delivery timeframe refers only to Monday through Friday (9:00 a.m. to 6:00 p.m. EST, business days do not include Saturdays and Sundays. Holidays are considered business days).

Delivery timeframe
For most in-stock products and standard orders, we will process and ship your order within 24h-48h. Typically, your order will arrive within 3-5 business days of shipment.

During epidemics or other unforeseen events, logistical issues may cause delays in shipment. In such cases, we appreciate your understanding.

Estimated Delivery Date
Estimated delivery date is the date when an order or package is expected to reach the recipient based on information provided by the logistics company or shipping service. This date is estimated based on a variety of factors, including the distance between the shipping and delivery locations, the shipping service chosen, order processing times, weather, shipping traffic, etc.

It is important to note that the expected delivery date is an estimate, not an absolute exact date.

Shipping Destinations:

We can only ship to United States (except Alaska, Hawaii and Military Addresses).

Special Notes on Shipping

Some products may require truckload or less-than-truckload (LTL) shipping, which is different from other ground shipping methods. Please note that oversized products may require inspection and signature services upon delivery.

Disclaimer

In order to provide our valued customers with the most current and accurate compatibility information, munirater is constantly updating our online store. Given the real-time nature of these updates, any errors or omissions may occur at any time without notice. Such information may include, but is not limited to, pricing, availability, suggested use, decoration, compatibility and warranty.

munirater cannot and will not be liable for any loss or damage arising from your failure to comply with the terms of this policy. While every effort is made to avoid any errors or omissions that may appear on the munirater website, we reserve the right to cancel any order that cannot be completed due to inaccurate information.

Thank you for choosing munirater for your automotive needs.

TRACK YOU ORDER

If you want to track the logistics status of your order, please click here.

After receiving your order, if you want to return the product and encounter missing, damaged or incorrect parts in the packaging or receive lost, damaged or incorrect parts, please contact us as soon as possible so that we can assist you with return, replacement or refund.

1.About Returns

Return period

Return conditions

Return Process

Request a refund through the Return Center or your account.
Link to Return Center:Return center
My Account link: Footer - My Account
You can choose one of the two ways, fill out the relevant form and we will receive your request.
For compatibility issues or defective parts, you may need to provide some pictures of the product itself and a detailed description of the problem for further inspection.
In some cases, specific products may not need to be returned, but we will provide instructions on how to destroy or dispose of them.
Please do not return purchased products directly to the manufacturer.
Customer Support Team Confirmation. Returns processing time is estimated to be 3-5 working days.
Return goods to LABWORK warehouse.
Once the return has been approved, a prepaid return shipping label will be sent to the customer and the customer can return the item according to the instructions.
We expect to review your returned parts within 20 days.
Refunds.
Refunds will be made to your original payment account within three days.

Refund Timeframe

Upon receipt and inspection of your return, we will send you an e-mail notifying you that we have received your returned Product(s). We will also notify you of the approval or denial of the refund, which will be completed within 15 days.

Successfully processed refunds will be refunded to the customer's payment account within three days.

- Delayed or Missed Refunds (if applicable)
If you have not received your refund, please first check your bank account again.
Then contact your credit card company, which may take a while.

Return shipping costs

Munirater is responsible for return shipping costs, which you are not liable for.

Product Replacement

All products are covered by a one year warranty and we will only replace defective or damaged products. If you need a replacement, please email munirater-after@outlook.com with a photo or video of the product.